Connect With Your 24/7 Monitoring Specialists
The moment your home alarm system in Lima goes off, your round-the-clock monitoring professionals will instantly act. Their first move is to verify your alarm, and that includes communicating with you. The procedure they follow depends on the sort of emergency. For example, if the emergency is of a medical nature, one effort will be made to contact you before help is dispatched. In the event of a burglary alarm - the most frequent sort of alarm - a monitoring professional will adhere to these guidelines to reach out to you:
- An attempt will be made to reach you through the touchscreen interface. You will generally be requested to provide a passcode.
- If that attempt doesn’t result in a reply, a call is attempted to your principal contact number.
- An alternate number or your primary contact person is called next.
- If you still can’t be reached, local police officers are dispatched.
- Your monitoring professionals will attempt to reach you again once authorities are alerted.
If you're not in a situation where you can interact with monitoring agents, don't worry. Assistance will still be deployed even if you're not able to verify the emergency.
Be prepared for any crisis with a Vivint home alarm system in Lima
Get prepared for any crisis with a contemporary home alarm system in Lima from Vivint. Dial (419) 614-6227 to start designing your home’s security today.