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What should you do if your Lima home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your residence – and your family members – against the many risks you could encounter, like burglary, fire, and carbon monoxide leaks. Although your home might be prepared, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Lima home alarm system goes off? The blasting of an alarm can be startling, bewildering, and could provoke panic. Your best bet is to stay composed and adhere to these easy suggestions.

Actions to Take If Your Home Alarm System In Lima Triggers

You don’t want to be in this dilemma, but it’s also the reason why you put in a home alarm system originally. You’re roused in the middle of the night with the unmistakable sounding of an alarm after a security sensor has been tripped. So what are you going to do?

  1. Stay calm. This is easy to say but harder to do when your home security alarm is blaring, and your pulse is racing. But staying calm is the best way to evaluate what is happening. Avoid the urge of trying to deal with the emergency alone but instead allow your monitoring professionals and first responders to carry out their job.
  2. Attend to your loved ones. Your primary concern should be your loved ones and getting them out of danger. In the case of a break-in, this might mean going to an appointed safe zone as far from points of entry as possible. The trespasser was in all likelihood already frightened away by the alarm, but it’s always smart to take extra precaution. If there’s smoke or flames, you need to exit your home right away.
  3. Don’t forget your cell phone. Most homeowners keep their phones with them at all times these days, but you might forget to grab it during a crisis. Try to remember it. You’ll be able to stay in touch with your monitoring professionals and obtain alerts through your home security app.

Connect With Your 24/7 Monitoring Specialists

The moment your home alarm system in Lima goes off, your round-the-clock monitoring professionals will instantly act. Their first move is to verify your alarm, and that includes communicating with you. The procedure they follow depends on the sort of emergency. For example, if the emergency is of a medical nature, one effort will be made to contact you before help is dispatched. In the event of a burglary alarm - the most frequent sort of alarm - a monitoring professional will adhere to these guidelines to reach out to you:

  • An attempt will be made to reach you through the touchscreen interface. You will generally be requested to provide a passcode.
  • If that attempt doesn’t result in a reply, a call is attempted to your principal contact number.
  • An alternate number or your primary contact person is called next.
  • If you still can’t be reached, local police officers are dispatched.
  • Your monitoring professionals will attempt to reach you again once authorities are alerted.

If you're not in a situation where you can interact with monitoring agents, don't worry. Assistance will still be deployed even if you're not able to verify the emergency.

Be prepared for any crisis with a Vivint home alarm system in Lima

Get prepared for any crisis with a contemporary home alarm system in Lima from Vivint. Dial (419) 614-6227 to start designing your home’s security today.